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Privacy Policy

Drimlo LLC. Privacy Policy

This Privacy Policy explains how Drimlo LLC. (“Drimlo” or “we”) collects, uses, and shares personal information. As used in this Privacy Policy, “you” may refer to either a user of Drimlo’s products or services (“Services”); or a person providing visiting our website, using our apps, or interacting with us. This Privacy Policy describes our use of information that identifies or might reasonably identify you (“personal information”).

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. In some cases, we may provide you with additional notice, such as adding a statement to our homepage or sending you an email notification. We encourage you to review the Privacy Policy whenever you use our Services or apps, or visit our website to understand how we use personal information and the ways you can help protect your privacy.

If you have questions about this Privacy Policy or our use of personal information, please contact us. Your use of the website or Services constitutes your acceptance of our use of your personal information as described in this Privacy Policy.

Collection of Information

Information You Provide to Us

We may collect and use personal information that you provide directly to us. For example, we collect personal information when you participate in any interactive features of our Services, fill out a form, connect with us on social media sites, request customer support, or otherwise communicate with us. The types of personal information we may collect when you provide it to us include your name, email or physical address, company information, payment information, pictures, descriptions of properties, and other information you choose to provide.

Children’s Privacy Policy

Protecting the privacy of children is especially important.

Website: The Website is not intended for children, does not market to children, and does not knowingly collect personal information from children. All references to “children” or “child” in this Children’s Privacy Policy shall mean children under 13 years of age, and all references to the term “parent” shall include legal guardians. If you are under 13 years of age, then please do not use or access the Website at any time or in any manner. If we learn that personally identifiable information has been provided to us and/or collected on the Website from persons under 13 years of age and without verifiable parental consent, such as through a support request, we take the appropriate steps to delete this information. If you are a parent and discover that your child under 13 years of age has provided personal information through the Website, then you may alert us at [email protected]and request that we delete that child’s information from our systems. A parent or teacher can visit his or her account at any time to delete any information and/or the account.

App: We encourage parents and teachers to supervise their child or student’s use of the App. No personal information is collected or solicited from a child user of the App. We may collect analytics data (which does not contain personal information) from a child’s use of the App in order to offer and develop the service, and we may collect information about a child such as age and nickname from you as part of your use of the App and the creation of your child’s user profile. We strive to keep the level of information collected from your child to a minimum, and in no event do we collect more information than what is required to use our learning app. The App contains no external links to third-party websites or services. We require all users of the App to use a parent or guardian’s email address in order to create an account. If permission is not received within 10 days from the email account holder, the account will be deleted. In order to enable interactive features, the App may request permission to access your device’s camera. Images captured by your device’s camera are processed only on your device by the App and are never saved. We do not receive the images captured by your device.

We will obtain prior parental consent if any changes we make to this Privacy Policy affect users under the age of 13 in a way that requires such consent under COPPA.

The App is certified by the kidSAFE Seal Program. The kidSAFE Seal Program is an independent safety certification service and seal-of-approval program designed exclusively for children-friendly websites and technologies, including kid-targeted game sites, educational services, virtual worlds, social networks, mobile apps, tablet devices, and other similar interactive services and technologies. Click on the seal or go to www.kidsafeseal.com for more information.

Information We Collect Automatically When You Use our Services

When you access or use our Services, we automatically collect personal information and other information that may include:

  • Log Information: We log personal information during use of our Services, including browser information, page views, IP addresses, and the website visited before navigating to our website to help us to improve our website and Services.
  • Device Information: information about the device you use to access our Services, including the hardware model, operating system type and version, unique device identifiers, and mobile network information, all of which may help improve our website and Services.
  • Location Information: information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information as our Services are location based.
  • Information Collected by Cookies and Other Tracking Technologies: we may use various technologies to collect information, including cookies. Cookies are small data files stored in device memory that help us to improve our users’ experience of our website and Services, identify popular features, and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Services or emails to help deliver cookies, count visits, understand usage, and campaign effectiveness and determine whether an email has been opened and acted upon. If your browser is set not to accept cookies, you may not be able to use the website or Services.

Information We Collect From Other Sources

We may also obtain information from other sources and combine that with the information we collect through our website or Services. For example, when you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information and list of friends and connections, in accordance with the authorization procedures determined by such social media sites except to the extent that your chosen social media platform allows you to disable this functionality. We may use publicly available tools, such as a Google Analytics, to better understand users’ preferences. Collection of data by third-party tools are subject to their respective privacy policies.

Third Party Service Providers and Partners: Drimlo works with third-party service providers and partners to provide payment processing, analysis, and other services, which may require them to access or use your information. If a service provider needs to access your information to perform services, they do so under instruction from Drimlo, including abiding by policies and procedures designed to protect your information. To Drimlo’s knowledge, our 3rd party Service Providers and Partners are in compliance with GDPR. Please email us for additional information. Please check below for a list of Drimlo’s partners:

Google Analytics – data collection and analysis – Privacy Policy

Hotjar – data collection and analysis – GDPR Commitment

Sendy – for email notifications – GDPR Center

PayPal – payment processing – Privacy Policy

Google Notification – for push notifications –  Privacy Policy

Google Cloud – Privacy Policy

Google Adwords – for marketings ads – Privacy Policy

Helpscout – for product support – GDPR details

HubSpot – as a CRM – Privacy Policy

Twilio – for text messages – Privacy Policy 

Use of Information

We may use personal information for various purposes, including to do the following:

  • Provide and deliver the Services, process transactions, and send you Service-related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts, support messages, and administrative messages;
  • Respond to your comments, questions, and requests, and provide customer service;
  • Provide, maintain, advertise, promote and improve our Services;
  • Facilitate communication among users of our Services;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Drimlo and others and provide news and information we think will be of interest to you; or provide you access to personal advertisements that we believe may be of interest to you. If you wish to opt out of receiving promotional updates, please send us an email at [email protected];
  • Monitor and analyze trends, usage, and activities in connection with our Services; Personalize and improve our Services and provide content or features through the Service that match user profiles or interests;
  • Link or combine with information we get from others to help understand your needs and provide you with better service; and
  • Carry out any other purpose for which the information was collected.

Drimlo is based in the United States, and the information we collect is governed by U.S. law and the laws of the other countries in which we operate. By accessing or using our Services or otherwise providing information to us, you understand and consent to the processing and transfer of information in the U.S. and other countries for the purposes set out in this Privacy Policy.

Sharing of Information

We may share personal information as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf as requested through the Services;
  • With third parties to provide marketing and promotional purposes on our behalf, provided that they have agreed to handle personal information in a manner consistent with this Privacy Policy;
  • In response to a request for information, if we believe disclosure is in required by applicable law, regulation, or rule; or administrative, judicial, or other government order;
  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property, and safety of Drimlo, users, and others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
  • With your consent or at your direction.

Social Sharing Features

Our Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of personal information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please review these companies’ respective privacy policies.

Anonymized, Pseudonymized, and Aggregated Data

We may also anonymize or pseudonymize to remove any identifying attributes, or aggregate personal information with a sufficiently large number of other information such that it cannot reasonably be linked to you (“anonymized data”). We may use this anonymized data for both internal or public analyses or reporting, though will not identify you in the anonymized data without your consent.

Analytics Services Provided by Others

We may allow others to provide analytics services. These entities may use cookies, web beacons, and other technologies to collect personal information use of our Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. Drimlo and others may use this information to, among other things, analyze and track data, determine the popularity of certain content, and better understand user online activity.

Security

Drimlo takes reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Your Choices

Account Information

You may update, correct or delete personal information at any time by emailing us. If you wish to delete or deactivate your account, you can do so by emailing us but we may retain certain personal information as required by law or for legitimate business purposes. We may also retain cached or archived copies of your personal information until purged during our normal course of business.

Location Information

When you first launch any apps that collect location information, you will be asked to consent to the app’s collection of this information. We currently require this location information in order to use our Services, so if you do not consent to this collection, you cannot use our Services. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our apps, or certain features thereof, will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our apps from your device.

We may also use the address of any space provided by hosts to both identify the space and provide maps or directions to the space listed.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Services. To delete or disable flash cookies please visit www.adobe.com/products/flashplayer/security for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Push Notifications

With your consent, we may send push notifications or alerts to your mobile device to provide information, service updates, promotional communications and other related messages. You can deactivate these notifications by changing your notification settings within individual mobile applications or on your device.

Promotional Communications

You may opt out of receiving promotional communications from Drimlo by following the instructions in those communications or by emailing us. If you opt out, we may still send you non-promotional communications, including those about your account or transactions.

EU General Data Protection Regulation (“GDPR”)

Except as otherwise noted in this Privacy Policy, Drimlo is a data controller (as that term is used under the EU General Data Protection Regulation (“GDPR”)), which means that we decide how and why the information you provide to us is processed. Our contact details are provided at the end of the policy below. This policy may be amended or updated from time to time to reflect changes in our practices with respect to the processing of your information, or changes in applicable law. We encourage you to read this policy carefully, and to regularly check this page to review any changes we might make.

EU Residents. GDPR provides certain rights for EU residents. You may decline to share certain information with us, in which case we may not be able to provide some of the features and functionality of the Services. These rights include, in accordance with applicable law, the right to object to or request the restriction of processing of your information, and to request access to, rectification, erasure and portability of your own information. Where we process your information on the basis of your consent, you have the right to withdraw that consent (Noting that such withdrawal does not affect the lawfulness of any processing performed prior to the date on which we receive notice of such withdrawal, and does not prevent the processing of your personal information in reliance upon any other available legal bases). Requests should be submitted by contacting us (Using the contact email below). If you are an EU resident and have any unresolved privacy concern that we have not addressed satisfactorily after contacting us, you have the right to contact the appropriate EU Supervisory Authority and lodge a complaint.

We do not collect or otherwise process personal information about race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual life, any actual or alleged criminal offences or penalties, or any other information that may be deemed to be sensitive under GDPR (Collectively, “Sensitive Personal Information”). Where it becomes required to process Sensitive Personal Information under GDPR, we would rely on one of the following legal bases:

  • Compliance with applicable law: We may Process your Sensitive Personal Information where the Processing is required or permitted by applicable law;
  • Detection and prevention of crime: We may Process your Sensitive Personal Information where the Processing is necessary for the detection or prevention of crime (including the prevention of fraud);
  • Establishment, exercise or defense of legal rights: We may Process your Sensitive Personal Information where the Processing is necessary for the establishment, exercise or defense of legal rights; or
  • Consent: We may Process your Sensitive Personal Information where we have, in accordance with applicable law, obtained your prior, express consent prior to Processing your Sensitive Personal Information.

Currency Types: By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Parental Consent:

Before we can provide your child with access to the website https://drimlo.com, an online learning platform for kids, we need your consent. Under the Children’s Online Privacy Protection Act (“COPPA”), parental consent is required for the collection, use, or disclosure of Personally Identifiable Information or personal data (hereinafter referred to as ‘Personal Data’) from children under the age of 13 located in the United States . Drimlo’s platform will not collect, use, or disclose any personal data from your child unless you provide your consent.

To help you understand how we collect, use, and disclose your child’s personal data, we have prepared this COPPA Direct Notice to Parents (“Direct Notice”). This notice is to be read in conjunction with our Privacy Policy and our Terms and Conditions . Terms capitalized in this Direct Notice are defined in our general Privacy Policy.

Subject to your consent, in order to allow your child to use Drimlo’s Site and Services, we would like to collect, use and disclose your child’s Personal Data as set forth below

You, as the parent/guardian, are the primary account holder. This means that:

You are the person primarily responsible for ordering services and paying any fees or other charges made to Drimlo.

You are responsible for deciding whether to share your child’s content with third parties.

You are responsible for the active monitoring of your child’s content. Children who are under the age of 13 are expressly prohibited from including any personally identifiable information in any content that they post to our website unless or until their parents or legal guardians give permission. You agree that you will only allow your child to include any personally identifiable information in their content with your consent.

Personal Data We Collect.

When we receive consent from you, we may collect additional personal data about your child or you from you, at that time.

Your child may choose to provide Personal Data about themselves in the content they post on our website. However, as outlined above, Drimlo requires that you first consent to our collection and use of this Personal Data.

Personal Data collected if your child contacts us: If your child contacts us by email, through any integrated chat providers we may provide, or by telephone, SMS, or physical mail, we may collect your child’s name, username, email address, phone number, physical address, and the contents of that communication which can include any other Personal Data that your child chooses to provide. We will only use that Personal Data for the purpose of providing the service or support requested

Log Data: Drimlo’s website collects certain personal data automatically and stores it in log files. This may include personal data about the devices your child uses to access our Service (including your child’s internet protocol (IP) address, browser type, and operating system); your child’s interactions with our Service (such as the date, time, length of stay, and specific pages accessed during his or her visits); and usage information (such as the number and frequency of visitors to our Service). We use this information to help us design and administer our website, improve our Service, and gather broad demographic information that helps us identify visitor preferences.

Child Activity Data: We also collect certain information about the child’s activity on Drimlo. For instance, we collect information about when a child is working on a project and quizzes to help our instructors monitor how a child is progressing to help improve our Service.

Cookies: We collect some of the Personal Data above using cookies and similar technologies. A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser.

We do not condition a child’s participation in an activity on the disclosure of more personal data than is reasonably necessary to participate in the activity.

How We Use Personal Data.

We may use the personal data that we collect from a child to:

Contact you to obtain your consent and to allow you to activate an account on one or more of our websites.

Determine whether your child is able to post content on one or more of our websites.

Provide our Services, including administering our classes, features, and activities;

Deliver a high-quality and customized learning experience;

Identify, fix, and troubleshoot bugs and service errors;

To publicize, post and display the projects and/or apps created by your child so on our website or related pages or any other social media platforms along with your personal information

Disclosure of Personal Data to Third Parties.

We may share personal data, including your child’s personal data, with third parties as permitted by law and as described in our Privacy Policy.

Companies under common control: We may share personal data between and among any current or future parents, subsidiaries, affiliates, and other companies under common control and ownership with Drimlo.

Vendors and service providers: We may share personal data with vendors, consultants, and other service providers who need to access the data in order to perform services on our behalf, such as providing cloud-hosting or cloud-storage services.

Business transfers: We may share personal data with another company in connection with or during negotiations of any merger, acquisition, financing, re-organization, bankruptcy, sale of all or a portion of our assets, or transition of services to another provider.

Legal requirements: We may share personal data when we believe it is necessary to comply with a legal obligation, including lawful requests from public authorities to meet national security or law enforcement requirements. We may also share personal data when we believe it is necessary to protect Drimlo’s rights and property, to protect the safety of our users, and to defend against legal liability.

Drimlo Instructors and Coaches: In the course of providing our Service, we also share personal data about students with our instructors and coaches to enable them to communicate with students and to assist instructors in understanding each student’s individual needs and capabilities. During live video sessions, instructors have access to the child’s face and voice along with any personal information shared by the student during the video session.

Social Media Platforms: Our Service may offer social sharing features and other integrated tools such as widgets, which allow students to share information from their Drimlo account with third-party social media platforms like Facebook or Twitter. Using these social sharing features is optional.

Public Forums and Publicly Available Content: We offer several features that allow our students to connect and share content in public or semi-public spaces. Students do not have to use these features, but if they do, they should be sure to use good judgement. Certain information in students’ profiles such as their name and photo, the projects they choose to share, and any other information they disclose in the public or semi-public areas of Drimlo’s Service, may be read, collected, stored, or used by others. Parents should be aware that some of these third-party services are not intended for use by children under 13. Students under 13 should use such services only with the participation of an adult.

The third parties to whom we disclose personal data agree to protect the security and confidentiality of your child’s personal data.

Changes to Our Practices:

If we change the way we collect, use, or disclose your child’s personal data, we will send you an updated Direct Notice and request new consent.

Parental Choices and Controls:

At any time, you have the right to:

Review your child’s Personal Data;

Direct us to delete your child’s Personal Data;

Refuse to permit Drimlo to collect further Personal Data from your child online and request that we delete the Personal Data that we have already collected from your child; and

Agree to the collection and use of your child’s Personal Data, but choose not to allow disclosure to independent third parties.

To exercise any of these rights, please contact us at [email protected] . Please be aware that to protect children’s privacy and security, we will take reasonable steps to verify a parent or legal guardian’s identity before granting access or otherwise discussing any of the child’s Personal Data.

Parental Consent.

As noted above, we need your consent before we permit your child to use the Drimlo website at home. You may provide your consent in one of two ways:

At the beginning of the trial class via video with our representative you as a parent or legal guardian will be asked if you consent to the collection, use, and disclosure of Personal Data of your child as described in this notice and our Privacy Policy.

At the time of becoming a paid customer and making a transaction using a credit card.

Contact Information Please email us with any question.